Versand

Shipping Policy

Welcome to Whimsy! We aim to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Shipping Processing Time

All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping:

  • Standard Shipping: Free - 5-14 days
  • Expedited Shipping: Free - 5-14 days
  • Overnight Shipping: Free - 5-14 days

International Shipping:

  • Standard International Shipping: Free - 5-14 days
  • Express International Shipping: Free - 5-14 days

Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses

Whimsy ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Whimsy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Whimsy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship internationally to more than 50 countryes. For international shipments, the recipient is responsible for ensuring that the product can be lawfully imported to the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Whimsy has no control over these charges, nor can [Your Store Name] predict what they may be.

Changes to This Policy

You can review the most current version of our shipping policy at any time on this page. We reserve the right to update, change, or replace any part of this policy by posting updates and/or changes to our website. It is your responsibility to check our website periodically for changes.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

  • Email: vitaliistoreuk77@gmail.com
  • Phone: +491625816612
  • Address: Wilhelmstraße 4, 76530 Baden-Baden, Germany